We are pleased to inform you that with effect from 12th September 2018, our Batam ticketing counter has been relocated to 2nd Level, Bayfront @ Harbour Bay, Unit #02-10. The main telephone and fax numbers remain unchanged.
If your booking falls on the following date/time, please collect your boarding pass at least 48 hours before ferry departure date, failing which we reserve all rights to release your booking without notice to you
Other than the above date/time, please collect your boarding pass 90 minutes before ferry departs, failing which we reserve all rights to release your booking without notice to you
Kindly note that peak period surcharge SGD12.00 is applicable for the following date and ferry timing: